Dundun Poncho

Production and Shipping Time: Once your order is placed, please allow up to 10 days for production and shipping preparation. Each item is meticulously crafted and tailored to ensure the highest quality standards are met before it reaches your doorstep. Delivery Timeframe: Following production, your order will be shipped to you promptly. We strive to deliver your items to your doorstep within a maximum of 5 days from the date of shipment. Please note that this timeframe excludes weekends and public holidays. Tracking Your Order: You will receive a confirmation email with tracking information once your order has been shipped. This allows you to monitor the progress of your delivery and ensures you're informed every step of the way. Delivery Partners: We work with trusted delivery partners to ensure your orders are handled with care and delivered to you securely. International Shipping: For international orders, delivery times may vary depending on your location and customs procedures. Please refer to your tracking information for the most accurate delivery updates. Questions or Concerns? Should you have any questions or concerns regarding your delivery, please don't hesitate to contact our customer support team at [email protected]. We're here to assist you and ensure your shopping experience with us is nothing short of exceptional. Thank you for your patience and continued support. We can't wait for you to receive your stylish additions from Cute-Saint!

At Cute-Saint, we aim to make your shopping experience as convenient and enjoyable as possible. Here's what you need to know about our shipping policies: Standard Shipping: For orders below $300, a flat shipping rate will be applied at checkout. This standard shipping option ensures reliable delivery of your items within the specified timeframe. Free Shipping: We're pleased to offer free shipping on all orders totaling $300 or more. Take advantage of this offer to enjoy complimentary shipping and receive your fashionable finds without any additional cost. Delivery Timeframe: Following production, your order will be shipped to you promptly. We strive to deliver your items to your doorstep within a maximum of 5 days from the date of shipment, excluding weekends and public holidays. Thank you for choosing Cute-Saint for your fashion needs. Explore our latest collections and enjoy the convenience of hassle-free shipping on qualifying orders!  

Fabric Care Guide: To ensure your garments made of quality fabrics like Aso-oke, Cotton, and Viscose maintain their vibrant colors and impeccable condition, follow these simple care instructions: 1. Washing:

• We recommend hand washing your garments separately in cold water with a mild detergent.
• Avoid soaking brightly colored fabrics for extended periods to prevent color bleeding.
• For machine washing, use a gentle cycle and cold water. Turn your garments inside out before washing to preserve their color and texture.

2. Drying:

• Air drying is the best method for preserving the quality of your garments. Lay them flat on a clean, dry surface to prevent stretching or distortion.
• Avoid wringing out the garments vigorously, especially delicate fabrics like Aso-oke and Viscose, as it may cause damage.

3. Ironing:

• Use a low to medium heat setting on your iron for cotton and Aso-oke fabrics. Always iron these garments inside out to protect the colors and texture.
• For Viscose fabrics, use a low heat setting and place a cloth between the iron and the fabric to prevent direct contact.

4. Storage:

• Store your garments in a cool, dry place away from direct sunlight to prevent fading and discoloration.
• Fold garments neatly to avoid creases and wrinkles. Hanging may stretch certain fabrics, especially Aso-oke.

5. Dry Cleaning:

• For best results, consider dry cleaning bright-colored garments made of delicate fabrics like Aso-oke and Viscose. Ensure you choose a reputable dry cleaner experienced in handling such materials.

By following these simple care instructions, you can extend the lifespan of your garments and continue to enjoy their vibrant colors and luxurious feel for years to come. If you have any further questions about garment care or need assistance, please feel free to contact our customer support team at [email protected] We're here to help!